Silverson respects your right to privacy and is committed to respecting your wishes. On this website, you'll have opportunities to provide your name, postal address, e-mail address and other relevant information in order to request more information from Silverson. We update this Policy from time to time, so please check back. Any such update will be effective immediately upon its posting to this Web site.
We cannot guarantee the security of any information you disclose online, and you do so at your own risk.
By using this website, you signify your agreement to this Policy. If you do not agree with any term or condition in this Policy, please do not use this website or submit any personally identifiable information. By providing us with your personally identifiable information through this website, you consent to our collection and use of your personally identifiable and aggregate information in accordance with the terms and conditions of this Policy and any other terms and conditions published on this website.
Information We Collect
Silverson collects personally identifiable information and aggregate information.
Personally Identifiable Information
We collect personally identifiable information, including your name, postal address, telephone number and e-mail address. Silverson only collects your personally identifiable information when you provide it voluntarily, such as when you register at this website to request additional information from Silverson. You are not required to register in order to visit this website or access its content. We do not collect personally identifiable information automatically, but we may combine nonpersonal information collected through cookies, such as the pages you regularly visit on this website, with your previously submitted personally identifiable information. Among other uses, we use personally identifiable information to improve our sales efforts, to analyze website use, to improve our website, and to deliver customized content based on the information you've provided and your activities on this website.
Personally Identifiable Information is Collected in These Areas:
Request Information / Ask the Expert
We also collect nonpersonally identifiable or aggregate information, such as how many people visit the site, what pages are accessed and which browsers or operating systems are used. We collect aggregate information automatically and primarily use it to provide an enhanced online experience for visitors.
Aggregate information generally is collected using "cookie" technology. A "cookie" is a small data file which is stored in a single directory on the hard drive of your computer. Cookies help us identify site features and items of interest to you, so we can provide more of what you want. Cookies do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. The "help" portion of the toolbar on most browsers should tell you how to prevent your browser from accepting cookies or how to disable cookies. But remember, cookies allow you to take advantage of all the features on the Silverson website, and we recommend that you leave them turned on.
How We Use Your Information
In the "Contact Us" section of our site, we ask for personally identifiable information such as your name, postal address, e-mail address or phone number if you have a request for literature, videos/CD-Roms or for service such as a free demo or quotation. We don't use that personally identifiable information for any purpose other than responding to the message you've sent unless we have your permission. If you request to be put on our postal or e-mail mailing lists, we may notify you of new product announcements and other pertinent news relating to Silverson.
Questionnaires and Surveys
You may be asked to complete an online survey. If you choose to participate in one of these surveys, be assured that the information you provide will be used only by Silverson to help us understand your needs.
Other Data Sharing and Transfers
In the event that Silverson is ever bought, sold or merged with another entity, we reserve the right to transfer all of our collected information along with the rest of the assets of Silverson to the new owner.
Aggregate information may be shared with other parties in an effort to enhance this website. Anonymous data from web log files (such as pages visited) may be used to understand how groups of visitors navigate this website and what features are most popular.
We reserve the right to release your personally identifiable information when required by law or when we in good faith believe that we must release such information in order to: (a) satisfy a legal order or comply with legal process; (b) defend the rights of Silverson or its business partners; or (c) protect the personal safety of Silverson and Silverson’s employees, agents, business partners, customers or site users.
Other than as described in this Policy, Silverson will not share or transfer your personally identifiable information with or to third parties.
You Are in Control
You always have the option to change, update or delete any personally identifiable information you have provided.
Actions and Policies of Other Parties
Although Silverson seeks to do business with reputable third parties, Silverson is in no way responsible for the business practices, acts, omissions or policies of any third party.
Notification of Changes
Silverson reserves the right to change this Policy. If that happens, we will post those changes on this website so our visitors and customers are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any such changes will be effective immediately upon their posting to this website. If you are concerned about how your information is used, you should check back at this website periodically.
If you have any questions about this Policy, the practices of this website, or your dealings with this website, please contact Silverson (see Contact Us below).
Silverson retains full copyright ownership, rights and protection in all materials contained in this website.
To Contact Us
Call: 1-413-525-4825 between 9:00 a.m. and 4:00 p.m. (Eastern Time), Monday through Friday.
E-mail: Contact Us
Silverson Machines, Inc.
355 Chestnut St.
East Longmeadow, MA 01028